Be a good listener

The art of listening involves all of our being.

You’d be amazed how much more confident you feel when you’re a good listener. You find you can handle business and social situations confidently.

The art of good communication can be summarised in four points:

■ Be a good listener so you truly understand what others say to you. Good listening earns genuine respect and admiration, and is one of the secrets of popularity.

■ Have something good to say. Boring people make boring conversation.

■ Express yourself well. Use colourful, descriptive language. Make your con- versation sound interesting.

■ Appeal to the emotions. There’s a wise saying: The head never hears until the heart has listened.

Become a good listener and you’ll gain a reputation as a good conversationalist without having to say very much at all.

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